Terms & Conditions

Last Updated: [Insert Date]

Welcome to Glowing Dot Creation (www.glowingdotcreation.com).
By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is owned and operated by Glowing Dot Creation.
Throughout the site, the terms “we”, “us”, and “our” refer to Glowing Dot Creation.
By using our website or purchasing our products, you accept these Terms & Conditions.

2. Products & Services

We specialize in children’s educational books, flashcards, wall charts, and learning materials.
All product images shown are for illustrative purposes. Actual product colors, designs, or packaging may vary slightly.
We reserve the right to discontinue or update products without prior notice.

3. Pricing & Payments

All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes, unless stated otherwise.
We accept secure online payments through trusted payment gateways.
Glowing Dot Creation reserves the right to update pricing at any time.

4. Shipping & Delivery

Orders are processed and shipped within 3–7 business days (excluding weekends & public holidays).
Delivery timelines may vary depending on your location.
Free shipping may be offered on eligible orders as per ongoing promotions.

5. Returns, Refunds & Replacements

Due to the nature of our products (books & educational materials), returns are accepted only if the product is damaged or defective upon delivery.
Customers must notify us within 48 hours of delivery with proof (images/video).
Approved returns will be replaced or refunded as per our discretion.

6. Intellectual Property

All content on this website, including product designs, text, graphics, logos, and images, is the property of Glowing Dot Creation.
Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

7. User Responsibilities

You agree not to misuse the website or engage in fraudulent activities.
Any violation may result in cancellation of your order and potential legal action.

8. Limitation of Liability

Glowing Dot Creation is not liable for delays in delivery caused by courier services, unforeseen circumstances, or incorrect shipping details provided by the customer.
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy Policy

Your personal information is used only for order processing, delivery, and improving your shopping experience.
We do not sell or share customer data with third parties.
For more details, please read our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes will be subject to the jurisdiction of the courts in [Your City/State, e.g., Chennai, Tamil Nadu].